Terms & Conditions

1. About These Terms

These Terms & Conditions (the “Terms”) govern your access to and use of the website located at etiennederocher.com (the “Site”) and any purchases of products offered by Etienne De Rocher (“Etienne De Rocher,” “we,” “us,” or “our”). By accessing the Site, placing an order, or creating an account, you agree to be bound by these Terms and our other posted policies, including our Privacy Policy, Refund & Returns Policy, and Shipping Information.

• These Terms form a binding agreement between you and Etienne De Rocher.
• If you do not agree, do not use the Site or purchase products from us.
• We may update these Terms from time to time as described in Section 18.

Brand independence notice: We are not affiliated with, endorsed by, or an official retailer of Supreme. “Supreme” and related marks are trademarks of their respective owners. We offer authentic items acquired through legitimate channels and verified by our internal authentication process (see Section 3).

2. Eligibility & Accounts

• You must be at least 18 years old or the age of majority in your jurisdiction to make purchases.
• When you create an account, you must provide accurate information and keep it updated. You are responsible for safeguarding your login credentials and for all activity under your account.
• We may refuse service, close accounts, or cancel orders at our reasonable discretion, including for suspected fraud, abusive behavior, or policy violations.

3. Product Information & Authenticity

We specialize in contemporary and archival streetwear. Each product listing includes condition, sizing, and material details where available. Colors may vary by screen calibration and lighting.

• Authenticity guarantee: Every item undergoes our multi-point verification, including label/trim checks, construction review, and material analysis. If an item is proven inauthentic, we will provide a remedy consistent with our Refund & Returns Policy.
• Condition grading: Listings specify New with tags, New without tags, Excellent, or Good, with photo documentation and notes of any flaws.
• Measurements: We provide flat measurements and fit guidance where applicable. Minor variances may occur.
• Availability: Inventory is limited and may sell out quickly. Display on the Site does not guarantee availability.

4. Pricing, Taxes & Duties

• Prices are listed in USD unless stated otherwise and may change without notice.
• We collect applicable sales taxes based on your shipping address where required by law.
• International orders may be subject to customs duties, VAT, and brokerage fees assessed by your country; these are your responsibility unless explicitly stated at checkout.
• Obvious pricing errors are not binding; we may cancel or request confirmation before fulfillment.

5. Orders, Acceptance & Cancellations

• Your order is an offer to buy; we accept only when we send a shipping confirmation or otherwise indicate acceptance.
• We reserve the right to limit quantities per person, per household, or per order.
• Orders may be canceled or delayed for verification, inventory issues, payment authorization problems, or suspected fraud. You will be notified using the contact information provided.
• To request changes or cancellations, contact [email protected] as soon as possible; we cannot guarantee changes after processing.

6. Shipping, Delivery & Risk of Loss

• We ship to the regions listed in our Shipping Information. Free shipping thresholds, if any, are described there or on relevant promotions.
• Estimated delivery dates are not guarantees; weather, carrier delays, and customs may affect timelines.
• Risk of loss passes to you upon delivery to the carrier if the shipment is made FOB Origin, or upon delivery to your address if shipped DDP; specific terms are shown at checkout.
• Please inspect packages upon receipt and report shipping damage to the carrier and us within 48 hours.

7. Returns & Exchanges

• Return eligibility and timelines are defined in our Refund & Returns Policy.
• Items must be unworn and returned with our tamper seal and tags intact. We re-verify all returns before issuing refunds.
• Certain items may be final sale when indicated on the product page or during promotions.
• Original shipping fees are generally non-refundable unless otherwise required by law.

8. Promotions, Sales & Gift Cards

• Promotional offers are valid for the stated period and cannot be combined unless specified.
• Discounts do not apply to prior purchases and may exclude select products.
• Gift cards and store credits are non-transferable, not redeemable for cash (except where required by law), and subject to the terms provided at purchase.
• “Archive,” “Sale,” or “Outlet” labels refer to pricing or seasonality context, not to affiliation with any brand owner.

9. User Conduct & Content

• You agree not to misuse the Site, including by attempting to bypass security, scraping, or interfering with operations.
• When you submit reviews or other content, you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, and display such content in connection with the Site and our marketing, subject to applicable laws.
• You represent that your content is accurate and does not infringe the rights of others or violate any law.

10. Intellectual Property

• All Site content, including text, images, graphics, and code, is owned by or licensed to Etienne De Rocher and protected by intellectual property laws.
• Trademarks displayed on the Site are the property of their respective owners. We are not affiliated with Supreme or its parent companies.
• You may not use, copy, or distribute Site content without our prior written permission, except as permitted by law.

11. Copyright/DMCA Notices

If you believe that content on the Site infringes your copyright, please email [email protected] with:

• Your contact information;
• Identification of the copyrighted work and the allegedly infringing material;
• A statement under penalty of perjury that you have a good-faith belief that use is not authorized;
• A statement that the information is accurate and that you are the copyright owner or authorized to act on the owner’s behalf;
• Your physical or electronic signature.

12. Third-Party Links & Services

The Site may link to third-party websites or services. We do not control and are not responsible for their content, policies, or practices. Access them at your own risk and review their terms and privacy policies.

13. Disclaimers

• Except as expressly stated, the Site and products are provided “as is” and “as available.”
• To the maximum extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement.
• We do not warrant uninterrupted or error-free operation, or that defects will be corrected.

14. Limitation of Liability

• To the fullest extent permitted by law, Etienne De Rocher will not be liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenues, or data, arising from your use of the Site or purchase of products.
• Our aggregate liability for any claim will not exceed the greater of: (a) the amount you paid for the product(s) giving rise to the claim, or (b) USD $100.
• Some jurisdictions do not allow limitations of liability; these limits may not apply to you where prohibited by law.

15. Indemnification

You agree to defend, indemnify, and hold harmless Etienne De Rocher and our officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of or related to your use of the Site, your violation of these Terms, or your violation of any rights of a third party.

16. Governing Law & Disputes

• These Terms are governed by the laws of the State of New York, without regard to its conflict of laws rules.
• Arbitration and class action waiver: Any dispute arising from or relating to these Terms or the Site will be resolved by binding arbitration on an individual basis in New York County, New York. You waive the right to participate in a class action or class-wide arbitration. You may opt out within 30 days of first accepting these Terms by emailing [email protected] with subject “Arbitration Opt-Out” and your account details.
• Notwithstanding the foregoing, either party may seek injunctive relief in a court of competent jurisdiction for misuse of intellectual property or breach of confidentiality.

17. Privacy & Cookies

Your use of the Site is subject to our Privacy Policy, which explains how we collect, use, and share information, and our use of cookies and similar technologies.

18. Changes to These Terms

We may update these Terms from time to time. Changes will be posted on this page with an updated effective date. Your continued use of the Site after changes become effective constitutes your acceptance of the revised Terms.

19. Contact

If you have questions about these Terms, please contact us:

Etienne De Rocher
742 Fashion Avenue, Suite 205
New York, NY 10018, USA
Email: [email protected]