What authenticity checks do you run on a Supreme hoodie?

We verify season codes, label fonts, fleece weight (target 430–480 gsm on standard box logos), rib recovery, drawcord hardware, and stitching density. We also blacklight wash tags and compare box logo proportions to era baselines.

Do you offer a Supreme outlet section?

We don't claim an official outlet. We run clearly labeled supreme sale and Archive filters for older or overstock pieces, always with full provenance and condition grading.

How do you size Supreme shorts and Supreme pants?

We list exact flat measurements for waist, rise, and inseam, plus a shrink forecast. Nylon water shorts often run true but shorter in inseam; chinos and denim include fabric weight and stretch data.

Are your Supreme shirts new or pre-owned?

Both. Each Supreme shirt listing shows New with tags, New without tags, Excellent, or Good, and includes our photo set and fabric/print checks so you know precisely what you're getting.

What is your return policy for Supreme brand clothing?

Returns are accepted within our stated window when the item is unworn with our tamper seal and tags intact. We re-verify on arrival and typically finish the refund within two business days.

Contact Etienne De Rocher

Questions about Supreme sizing, authenticity, orders or shipping? We’re here to help.

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Measured listings
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Get in touch

Email

[email protected]

Typical reply within 24 hours (Mon–Fri)

Address

742 Fashion Avenue, Suite 205
New York, NY 10018, USA

Customer Service Hours

Mon–Fri: 9:00 AM – 6:00 PM EST

Sat: 10:00 AM – 4:00 PM EST

Sun: Closed

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Showroom visits by appointment only. Please email us to schedule.

Returns & Refunds How to start a return and when to expect your refund. Shipping Info Carriers, timelines, and tracking updates. About Our Checks How we verify Supreme authenticity and condition.

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Measured fits

Ask for flat measurements or shrink forecasts on Supreme hoodies, shirts, and pants.

Photo verification

We can provide tag and detail photos for authentication questions before you buy.

Order support

Need to update your address or size? Contact us quickly and we’ll sort it out.

Contact FAQs

How fast do you reply?

We aim to reply within 24 hours Monday through Friday. Weekend messages may receive a response on Monday.

Can I change or cancel my order?

If your order hasn’t shipped, we’ll do our best to update or cancel it. Include your order number and the change you need.

Do you authenticate Supreme items?

Every item we sell is verified in-house. For pre-purchase questions, we can share detail photos and measurements so you can buy confidently.

How do returns work?

Returns are accepted within the stated window if unworn with our tamper seal and tags intact. Start here: Refund & Returns Policy.